Legal
The terms and conditions governing your use of the Truegility website and services.
Last Updated: June 11, 2025
By accessing or using the Truegility website (truegility.com), submitting any form, downloading any resource, or engaging Truegility for services, you agree to be bound by these Terms of Service ("Terms"). If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.
If you do not agree to these Terms, you must not access or use the website or services.
Truegility, Inc. DBA Truegility provides:
Specific consulting engagements are governed by individual Statements of Work (SOWs) or Master Services Agreements (MSAs), which supplement these Terms.
By using our website and services, you agree to:
All content on the Truegility website, including but not limited to text, graphics, logos, images, videos, assessments, whitepapers, software, and design elements, is the property of Truegility, Inc. or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.
The Truegility name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Truegility, Inc. You may not use such marks without our prior written permission.
You may view, download, and print content from our website for your personal, non-commercial use, provided you do not modify or delete any copyright, trademark, or other proprietary notices.
Truegility provides free assessments, whitepapers, and tools for informational purposes only. These resources do not constitute professional advice and should not be relied upon as a substitute for consultation with qualified professionals. Results from assessments are indicative only and should be validated within the context of your specific business environment.
Free resources are licensed for personal and internal business use. Redistribution, republication, or commercial use of free resources requires prior written consent from Truegility.
When you submit information through our contact forms, assessment gates, or newsletter subscriptions, you consent to Truegility using this information to respond to your inquiry and, where you have opted in, to send you communications about our services. You may opt out of marketing communications at any time by contacting us.
All information submitted through our forms is handled in accordance with our Privacy Policy.
Our website may contain links to third-party websites, platforms, or services (e.g., Microsoft AppSource, LinkedIn). These links are provided for convenience only. We do not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party sites. Your use of third-party sites is at your own risk and subject to their respective terms and policies.
The Truegility website and all content, materials, information, and services provided through it are offered on an "as is" and "as available" basis without any warranties of any kind, either express or implied.
To the fullest extent permitted by law, Truegility disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy. We do not warrant that the website will be uninterrupted, error-free, secure, or free of viruses or other harmful components.
To the fullest extent permitted by law, Truegility, its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:
Our total liability for any claim arising out of or relating to these Terms or the website shall not exceed the amount you paid to Truegility in the twelve (12) months preceding the claim, or $100, whichever is greater.
You agree to defend, indemnify, and hold harmless Truegility and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the website.
These Terms are governed by and construed in accordance with the laws of the State of Washington, United States, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located in King County, Washington for the resolution of any disputes arising out of these Terms.
If you are accessing the website from outside the United States, you are responsible for compliance with local laws.
If any provision of these Terms is held to be unenforceable or invalid, that provision will be enforced to the maximum extent possible, and the remaining provisions will remain in full force and effect.
The failure of Truegility to enforce any right or provision of these Terms will not be considered a waiver of that right or provision. Any waiver of any provision of these Terms will only be effective if in writing and signed by Truegility.
These Terms, together with our Privacy Policy and Licensing Terms, constitute the entire agreement between you and Truegility regarding your use of the website. Any separate Statement of Work (SOW) or Master Services Agreement (MSA) will supplement these Terms, and in the event of a conflict, the SOW or MSA will prevail to the extent of that conflict.
You may not assign or transfer these Terms, or any rights or obligations hereunder, without the prior written consent of Truegility. Truegility may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets. Any attempted assignment in violation of this section shall be null and void.
Neither party shall be liable for any failure or delay in performing its obligations where such failure or delay results from circumstances beyond the reasonable control of that party, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, power outages, internet or telecommunications failures, cyberattacks, or government-imposed restrictions.
The parties agree to first attempt to resolve any dispute through good-faith negotiation. If the dispute cannot be resolved within thirty (30) days of written notice, either party may submit the dispute to binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall take place in King County, Washington.
Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against Truegility.
If you believe that any content on the Truegility website infringes your copyright, you may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing the following information in writing to [email protected]:
We reserve the right to modify these Terms at any time. Changes will be effective when posted on this page with an updated "Last Updated" date. For material changes, we will make reasonable efforts to provide notice (such as via a banner on our website). Your continued use of the website after changes are posted constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically.
These Terms should be read together with our other legal documents:
If you have any questions about these Terms of Service, please contact us:
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