Legal
License terms governing the use of Truegility services, applications, visualizations, and deliverables.
Last Updated: June 11, 2025
These licensing terms ("Agreement") are between you ("Client", "you") and Truegility, Inc. DBA Truegility ("Truegility", "we", "us"). This Agreement governs the use of all Truegility services, applications, custom visualizations, consulting deliverables, templates, reports, and digital assets (collectively, "Services and Deliverables").
BY ENGAGING TRUEGILITY FOR SERVICES, DOWNLOADING, ACCESSING, OR USING ANY TRUEGILITY DELIVERABLE, YOU ACCEPT THESE TERMS. IF YOU DO NOT ACCEPT THEM, YOU MUST NOT USE THE DELIVERABLES.
This Agreement applies to:
Consulting Deliverables. Unless otherwise specified in a separate Statement of Work (SOW) or Master Services Agreement (MSA), Truegility grants the Client a non-exclusive, non-transferable, perpetual license to use deliverables created specifically for the Client in the Client's internal business operations. Truegility retains all rights to underlying methodologies, frameworks, tools, templates, and pre-existing intellectual property used in creating the deliverables.
Applications and Visualizations. You may install and use one copy of each application or visualization for use with a product or service that supports its intended interface (e.g., Power BI). The application or visualization is licensed, not sold.
Free Resources. Whitepapers, assessments, and other free digital assets are licensed for personal and internal business use only. Redistribution, resale, or commercial republication is prohibited without written consent.
Unless expressly permitted by this Agreement, a separate SOW, or applicable law, you may not:
Truegility IP. All methodologies, frameworks, proprietary tools, templates, reusable components, and pre-existing intellectual property remain the exclusive property of Truegility. Nothing in this Agreement transfers ownership of Truegility IP to the Client.
Client Data. The Client retains all rights to its own data, information, and pre-existing materials provided to Truegility during an engagement.
Custom Work. Unless a separate written agreement states otherwise, custom deliverables are licensed (not assigned) to the Client. Truegility may reuse anonymized methodologies, techniques, and general know-how gained during engagements.
Consent. Certain applications and visualizations connect to computer systems over the Internet, which may include wireless networks. Using these products operates as your consent to the transmission of standard device information for the purpose of providing internet-based services.
Acceptable Use. You may not use any Internet-based service in any way that could harm it or impair anyone else's use of it. You may not use the service to attempt to gain unauthorized access to any service, data, account, or network by any means.
Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of an engagement. This includes, but is not limited to, business strategies, data architectures, financial information, client lists, and technical specifications. Confidentiality obligations survive termination of this Agreement for a period of two (2) years unless otherwise specified in a separate NDA or SOW.
Services and deliverables may be subject to United States or international technology control or export laws and regulations. You must comply with all domestic and international export laws and regulations that apply to the technology used or supported by Truegility deliverables, including restrictions on destinations, end users, and end use.
Support for consulting deliverables is governed by the applicable SOW or MSA. For applications and visualizations downloaded from public marketplaces, Truegility may provide support services but is not obligated to do so unless specified in a separate support agreement.
This Agreement is effective upon your first use of any Truegility service or deliverable and continues until terminated. Either party may terminate this Agreement with thirty (30) days written notice. Upon termination, you must cease using any Truegility-licensed materials (excluding deliverables for which you have been granted a perpetual license). Sections relating to intellectual property, confidentiality, limitation of liability, and indemnification survive termination.
You agree to indemnify, defend, and hold harmless Truegility, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of any Truegility services or deliverables in violation of this Agreement; (b) your violation of any applicable law or regulation; or (c) any third-party claim related to your use or misuse of deliverables.
This Agreement, together with any applicable SOW, MSA, NDA, or Truegility privacy policy, constitutes the entire agreement between you and Truegility. Where a separate SOW or MSA exists, its terms take precedence over this Agreement to the extent of any conflict. This Agreement does not change the terms of your relationship with Microsoft with regard to Power BI, Microsoft Office, AppSource, or any other Microsoft product or service.
United States. If you acquired services or deliverables in the United States, Washington state law governs the interpretation of this Agreement and applies to claims for breach, regardless of conflict of laws principles. The laws of the state where you reside govern all other claims, including claims under state consumer protection laws, unfair competition laws, and in tort.
Outside the United States. If you acquired services or deliverables in any other country, the laws of that country apply.
Dispute Resolution. The parties agree to attempt to resolve any dispute through good-faith negotiation before pursuing formal legal remedies. Any unresolved disputes shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association, unless otherwise agreed in writing.
You may not assign or transfer this Agreement, or any rights or obligations hereunder, without the prior written consent of Truegility. Truegility may assign this Agreement in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets. Any attempted assignment in violation of this section shall be null and void.
Neither party shall be liable for any failure or delay in performing its obligations where such failure or delay results from circumstances beyond the reasonable control of that party, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, power outages, internet or telecommunications failures, cyberattacks, or government-imposed restrictions.
If any provision of this Agreement is held to be unenforceable or invalid by a court of competent jurisdiction, that provision will be enforced to the maximum extent possible, and the remaining provisions will remain in full force and effect.
This Agreement describes certain legal rights. You may have other rights under the laws of your state or country. This Agreement does not change your rights under the laws of your state or country if the laws of your state or country do not permit it to do so.
TO THE FULLEST EXTENT PERMITTED BY LAW, (A) ALL SERVICES AND DELIVERABLES ARE PROVIDED "AS-IS," "WITH ALL FAULTS," AND "AS AVAILABLE" AND YOU BEAR ALL RISK OF USING THEM; (B) TRUEGILITY, ON BEHALF OF ITSELF AND EACH OF ITS AFFILIATES, VENDORS, AGENTS, AND SUPPLIERS, GIVES NO EXPRESS WARRANTIES, GUARANTEES, OR CONDITIONS; (C) YOU MAY HAVE ADDITIONAL CONSUMER RIGHTS UNDER YOUR LOCAL LAWS THAT THIS AGREEMENT CANNOT CHANGE; AND (D) TRUEGILITY EXCLUDES ANY IMPLIED WARRANTIES OR CONDITIONS, INCLUDING THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TO THE EXTENT NOT PROHIBITED BY LAW, YOU CAN RECOVER FROM TRUEGILITY ONLY DIRECT DAMAGES UP TO THE AMOUNT YOU PAID FOR THE APPLICABLE SERVICE OR DELIVERABLE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR $1,000, WHICHEVER IS GREATER. YOU WILL NOT, AND WAIVE ANY RIGHT TO, SEEK TO RECOVER ANY OTHER DAMAGES, INCLUDING CONSEQUENTIAL, LOST PROFITS, SPECIAL, INDIRECT, OR INCIDENTAL DAMAGES.
This limitation applies to:
It also applies even if:
This Agreement should be read together with our other legal documents:
If you have any questions regarding these licensing terms, please contact us:
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